Inside SICK

Steve Henderson — Getting the Job Done…and Right

Steve Henderson — Getting the Job Done...and Right

Field Service at its Best When customers need a SICK solution installed, Steven Henderson is just the guy for the job. As a field service technician/engineer and supervisor with over 26 years of experience, Steve evaluates, installs and provides training for various logistics applications. His vast knowledge

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Jerry K – Making Solutions that Increase Productivity

Jerry K – Making Solutions that Increase Productivity

  The front-end production work that is completed at SICK’s Production Facility in Eagle Creek, Minn. is the result of several hardworking, customer-oriented individuals. Jerry K. is one such person. As a Line Lead at SICK, his efforts help simplify the setup process for field operators when they’re

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Brock Etherton – Hooking Customers on SICK Solutions

Brock Etherton – Hooking Customers on SICK Solutions

Understanding customer needs — in terms of automation solutions — is the first step when making a sales call.  As a Regional Distribution Sales Manager (RDSM) for Utah, Colorado, Kansas, Missouri and Southern Illinois, Brock Etherton makes it his main responsibility to ensure his customer’s needs are

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Eric Gustin – Customer Communication is Key

Eric Gustin – Customer Communication is Key

Working in customer service, part of Eric Gustin’s job is to consider the customers’ perspective. As a Key Account Administrator who works within the SICK encoders group as well as with distribution channels in Mexico, this is particularly important. Fortunately, Eric’s quick-thinking and cultural experiences enable him to effectively respond to customers whether they’re 15 miles away

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Nate Gose – Risk-taking Safety Expert

Nate Gose – Risk-taking Safety Expert

As a Safety Solutions Manager, Nate Gose works with customers, field personnel and sales people to solve customers’ safety problems. And, as more advanced automation solutions are implemented in industrial environments, Nate understands the importance of identifying and preventing any new safety risks as they emerge. From small issues

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