Inside SICK

Eric Simmons — Customers Value More Listening, Less Talking

Eric Simmons — Customers Value More Listening, Less Talking

Building a Strong Customer Relationship Helping solve a customer’s application challenges is a task that Eric Simmons takes great pride in. And, with his varied experience within SICK, his unique and valuable perspective adds a little extra to each customer interaction. Eric, who began his career with SICK

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Steve Henderson — Getting the Job Done…and Right

Steve Henderson — Getting the Job Done...and Right

Field Service at its Best When customers need a SICK solution installed, Steven Henderson is just the guy for the job. As a field service technician/engineer and supervisor with over 26 years of experience, Steve evaluates, installs and provides training for various logistics applications. His vast knowledge

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Jerry K – Making Solutions that Increase Productivity

Jerry K – Making Solutions that Increase Productivity

  The front-end production work that is completed at SICK’s Production Facility in Eagle Creek, Minn. is the result of several hardworking, customer-oriented individuals. Jerry K. is one such person. As a Line Lead at SICK, his efforts help simplify the setup process for field operators when they’re

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Brock Etherton – Hooking Customers on SICK Solutions

Brock Etherton – Hooking Customers on SICK Solutions

Understanding customer needs — in terms of automation solutions — is the first step when making a sales call.  As a Regional Distribution Sales Manager (RDSM) for Utah, Colorado, Kansas, Missouri and Southern Illinois, Brock Etherton makes it his main responsibility to ensure his customer’s needs are

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Eric Gustin – Customer Communication is Key

Eric Gustin – Customer Communication is Key

Working in customer service, part of Eric Gustin’s job is to consider the customers’ perspective. As a Key Account Administrator who works within the SICK encoders group as well as with distribution channels in Mexico, this is particularly important. Fortunately, Eric’s quick-thinking and cultural experiences enable him to effectively respond to customers whether they’re 15 miles away

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