Inside SICK

Barb Beck – Planning for Customer Satisfaction

Barb Beck - Planning for Customer Satisfaction

Customer turnaround time for products has changed over the years at SICK. When Barb Beck started working at SICK 15 years ago, there were only 2.5 lines and 4 operators. Today at the North American production facility, there are more than 50 people and 12 production lines.TwitterLinkedinGoogle+Facebookemail

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Rick Bewley – Building Customer Trust Through Honest Interactions

Rick Bewley – Building Customer Trust Through Honest Interactions

When distributors and customers have a specific request pertaining to SICK solutions, Rick Bewley has an answer. Approaching his 13-year anniversary with SICK, Rick’s experience has made him a valuable customer resource as a Regional Distribution Sales Manager (RDSM). Covering Indiana, Ohio, Kentucky, West Virginia and westernTwitterLinkedinGoogle+Facebookemail

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Eric Simmons — Customers Value More Listening, Less Talking

Eric Simmons — Customers Value More Listening, Less Talking

Building a Strong Customer Relationship Helping solve a customer’s application challenges is a task that Eric Simmons takes great pride in. And, with his varied experience within SICK, his unique and valuable perspective adds a little extra to each customer interaction. Eric, who began his career with SICKTwitterLinkedinGoogle+Facebookemail

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Steve Henderson — Getting the Job Done…and Right

Steve Henderson — Getting the Job Done...and Right

Field Service at its Best When customers need a SICK solution installed, Steven Henderson is just the guy for the job. As a field service technician/engineer and supervisor with over 26 years of experience, Steve evaluates, installs and provides training for various logistics applications. His vast knowledgeTwitterLinkedinGoogle+Facebookemail

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Jerry K – Making Solutions that Increase Productivity

Jerry K – Making Solutions that Increase Productivity

  The front-end production work that is completed at SICK’s Production Facility in Eagle Creek, Minn. is the result of several hardworking, customer-oriented individuals. Jerry K. is one such person. As a Line Lead at SICK, his efforts help simplify the setup process for field operators when they’reTwitterLinkedinGoogle+Facebookemail

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